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Downtime

Major outage on Paris site

Nov 10, 2025 at 7:11pm UTC
Affected services
AS205126 - par
Load balancer
Docker&Helm registry

Resolved
Nov 11, 2025 at 12:07pm UTC

The ping lowered to a normal level, so we assume the connectivity is back again.

Updated
Nov 11, 2025 at 10:07am UTC

The issue seems not resolved, we still have network disturbance.

Updated
Nov 11, 2025 at 1:00am UTC

The service is now online.

Updated
Nov 10, 2025 at 11:58pm UTC

The issue seems to be resolved. The kubernetes cluster needs to resync all the volumes, perturbation is expected.

Updated
Nov 10, 2025 at 10:05pm UTC

We successfully remove the paris node from Kubernetes LB, there is no more disturbance for the cluster, except less resources.

Updated
Nov 10, 2025 at 7:13pm UTC

Our infrastructure internet provider is down. We cannot do anything to resolve this except moving the major workloads thanks to Kubernetes.

Created
Nov 10, 2025 at 7:11pm UTC

The Kubernetes cluster managed to move the workload to another site without data loss.
After getting some information from the provider, the issue will last 24h:

Vos services devraient être rétablis le 11/11/2025 à 22:00.